Warranty Information

ARISUN TRUCK AND BUS RADIAL TIRE LIMITED MANUFACTURER'S WARRANTY

YOU ARE ELIGIBLE FOR THE BENEFITS OF THIS WARRANTY IF YOU MEET ALL THE FOLLOWING CRITERIA:

You are the owner or authorized agent of the owner of new Arisun, Golden Crown Light Truck Radial or radial medium TBR tires Your tires bear Department of Transportation (DOT) prescribed tire identification numbers and are not branded “NA” (Not Adjustable) or buffed Your Arisun and Golden Crown TBR tires have been used only on the vehicle on which they were originally installed according to the vehicle manufacturers or Arisun and Golden Crown's manufacturer recommendations

All radial truck tire warranties are limited to the original purchaser and the original vehicle on which they were mounted and are not assignable to subsequent purchasers or vehicles. Original receipts must accompany all claims. The cost of mounting, balancing and any other charges by the dealer in connection with the replacement of the tire are required to be paid by the purchaser. The purchaser is also required to pay all applicable Federal, State/Provincial and local taxes.

WHO IS ELIGIBLE FOR WARRANTY COVERAGE

Zhongce Rubber Group Co., Ltd. (ZC RUBBER) warrants to the original purchaser that every new radial truck tire bearing the brand of “Arisun”  & “Golden Crown” will be free from defects in materials and workmanship. This warranty is limited to FIVE (5) year from the original date of manufacture.

50% FREE REPLACEMENT WARRANTY: Any tire adjusted utilizing this limited free replacement warranty will be replaced at no charge if the tire fails during the first 50% of original tread depth (calculated by subtracting one-half (½) the difference between the original new tire tread depth and 2/32" from the original new tire tread depth), due to a defect in materials and/or workmanship. This warranty is limited to the respective usable original tread depth, The replacement price will be calculated by multiplying the current Arisun and Golden Crown “predetermined price for adjustment” or current advertised selling price at the adjustment location (whichever is lower) by the percentage of usable original tread that has been worn off at the time of adjustment. You pay for mounting, balancing, and amount equal to the full current Federal Excise Tax and any other applicable taxes and fees for the comparable new Arisun or Golden Crown replacement tire. If your disabled tire had an original 16/32" of usable tread depth and is worn to 8/32" of usable tread remaining you have used 50% and therefore must pay 50% of the predetermined price for adjustment or advertised selling price of a comparable tire, plus an amount equal to the full current Federal Excise Tax applicable to the comparable new replacement tire at the time of adjustment. If the price of the comparable tire is $400.00, the cost to you would be $200.00 plus Federal Excise Tax, mounting, balancing and any other applicable taxes.

Irregular wear or tire damage due to:

Road Hazards (i.e. punctures, snags, cuts, impact breaks, etc.) Wreck, collision, or fire Improper inflation, overloading, high speed spinup, misapplication, misuse, negligence, racing, chain damage, or improper mounting or dismounting Mechanical condition of the vehicle Ride disturbance after the first 2/32" treadwear or due to damaged wheels or any vehicle condition

TERMS & CONDITIONS WHAT IS COVERED UNDER THIS WARRANTY AND FOR HOW LONG

which is the original tread depth reduced by the Tread Wearing Index (TWI) depth. This limited warranty is applicable only in the United States and Canada and any tire used or equipped on a vehicle registered or operated outside the U.S. and Canada are not covered by this warranty.

HOW TO CALCULATE THE PRORATED AMOUNT PRORATED REIMBURSEMENT EXAMPLE WHAT IS NOT COVERED

Any tire intentionally altered after leaving a factory producing the brand of “Arisun” “Golden Crown” tires to change its appearance(example: white inlay on a black tire) Tires with weather cracking which were purchased more than five (5) years prior to presentation for adjustment. If you have no proof of purchase date, tires manufactured five (5) or more years prior to presentation are not covered Tire branded or marked “Non-Adjustable (N/A) or “Blemished” (Blem), or previously adjusted. Willful abuse Claims for ozone or weather cracks during original tread life on tires more than 3 years from date of manufacture Mechanical defects (such as brakes, shocks, worn steering and/or suspension parts, rim, etc.)

Failure, damage or irregular wear due to: Accident or vandalism, improper misalignment, wheel imbalance, faulty shocks or brakes Misapplication of tire, use of improper rim and/or improper inner tube Alteration of the tire or addition of alien material or transfer from one vehicle to another TBR tire failed due to faulty retreading or material Cost of mounting and balancing service except as noted above With the serial # buffed or cut With remaining tread in any groove equal or less than TWI depth With a ride complaint that occurs after the first 2/32nds of tread wear Loss of time or use, loss of use of vehicle, inconvenience, or any incidental or consequential damages

Material added to a tire after leaving a factory producing the brand of "Arisun" and "Golden Crown" tires:
(example: tire fillers, sealants, or balancing substances). If the added material is the cause of the tire being removed from service, the tire will not be adjusted

Light Truck

Size Casing Allowance
8.5, 9.5R17.5 $15.00
8R19.5 $15.00

Tubeless Medium Truck

Size Casing Allowance
8, 9, 10R22.5 $40.00
11, 12R22.5 $65.00
11R24.5, 13R22.5 $70.00

TUBELESS LOW PROFILE

Size Casing Allowance
205, 215, 225, 235/75R17.5 $15.00
225, 245, 265/70R19.5 $30.00
255, 275/70R22.5 $65.00
295/75R22.5 $65.00
295/80R22.5 $65.00
315/80R22.5 $65.00
385, 425, 445/65R22.5 $65.00
285/75R24.5 $75.00

Tube Type

Size Casing Allowance
10.00R20 $50.00

TBR Tire Casings in the brand of “Arisun” and “Golden Crown” will be warranted against defects in workmanship or material through 100% of the first and second retread for a period of five (5) years from the date of the casings DOT serial number or proof of purchase, if available, whichever comes first. If an Arisun or Golden Crown TBR tire dealer examines a casing and finds such a defect, Hangzhou Zhongce Rubber Co., Ltd. will reimburse the purchaser for the casing according to the following schedule: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. No representative or dealer has authority to make any representation, promise, or agreement on behalf of ZC RUBBER except as stated herein. Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to A tire has delivered its full original tread life and the new tire coverage of this warranty ends when the treadwear indicators become visible, or five (5) years from the date of original tire manufacture or new tire purchase date. (Without proof of purchase, date of manufacture will be used to determine age.) Casings may continue to be warranted beyond the new tire coverage. Please refer to the radial casing provision for warranty details on casings.

In order to be eligible for the limited warranty service, the purchaser must:

Present the defective tire to an authorized dealer from whom the original purchase was made Present proof of purchase to the satisfaction of the dealer Complete and sign a warranty claim form which is available at any authorized dealer Retain and present the warranty card along with proof of date and place of purchase in order to make a claim. The authorized dealer's name and address from whom the tires were purchased must be also included on the warranty form At the time of purchase the tire(s) must be properly installed with proper air pressure and the wheels balanced You must pay for taxes, fees or any additional services you order at the time of adjustment No claim will be recognized unless submitted on a Zhongce Rubber Group Co., Ltd. claim form (supplied by the Zhongce Rubber Group Co., Ltd. Commercial TBR Tire Dealer), completely filled out and Serious injury or property damage may result from: TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING. Follow the owner's manual or tire placard in vehicle TIRE FAILURE DUE TO EXCESSIVE HIGH SPEED. Follow the owner's manual or tire placard in vehicle EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING. Only specially trained persons should mount tires FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY BEFORE DISMOUNTING TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc., do not spin tires in excess of 35 mph (55 kpm), as indicated on the speedometer. Personal injury and severe damage may result from excessive wheel spinning, including tire disintegration or axle failure